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All the shoes on this site are in UK sizes. Ilias Little Shoe Box will not be responsible for converting the sizes to your country's size range. The size converter on the web site is purely for a guide.

Shoes that do not fit will only be exchanged for a different size when the original pair is sent back. The customer is to pay for all carriage costs incurred.

Goods that are cancelled for any other reason will be charged a handling fee off 20% and the balance to be credited to the customer.

Cancelled and returned goods should be returned to Ilias Little Shoe Box Shoes within 10 days of receipt of goods.

All goods and packages are sent out in perfect condition. Ilias Little Shoe Box shall not be liable for any damage caused to the goods and packages in transit.

All goods that need to be returned or credited are to be sent to Ilias Little Shoe Box Shoes and not to any other destination, regardless of any other addresses, delivery notes and labels inside the boxes. Ilias Little Shoe Box shall not be held liable if the package is sent elsewhere.

Postal charges may vary from time to time. Ilias Little Shoe Box reserve the right to increase or decrease the carriage charges stated on the Shopping Cart.